Demo data · APAC portfolio

Customer care

Tickets, incidents and SLA clocks

Open tickets
6
P1 open
1
SLA breached
1
Avg health
74
IDCustomerIssueSiteSevStatusSLA clock
T-881Platform GCRAH unit fault, Hall A row 12Southeast AsiaP1In progress
3.2h / 4h
T-882Hyperscaler ACross-connect provisioning request x24Australia EastP3Open
30h / 72h
T-883GPU Cloud MCDU coolant temperature alarmMalaysia SouthP2In progress
14h / 12h · breached
T-884Regional Cloud JMonthly power report discrepancyGreater ChinaP3Open
110h / 120h
T-885AI Lab KSecurity escort for hardware deliveryAustralia EastP3Resolved
20h / 48h
T-886Hyperscaler DUPS maintenance window approvalJapan EastP2Open
9h / 24h
T-887Hyperscaler CRenewal pricing queryAustralia SouthP3Open
60h / 72h
T-888Hyperscaler BFeeder breaker trip, Hall BAustralia EastP1Resolved
2.1h / 4h

Relationship health

Regional Cloud J49Platform G58Hyperscaler D64Regional Cloud H69Platform E71Regional Cloud I73Hyperscaler C76GPU Cloud M77AI Lab K80Hyperscaler B82AI Lab L84Hyperscaler A88Platform F90