Platform E
Platform · Owner Tom Hughes · Salesforce 001A000001met
Customer success
Q4 2026 · Illustrative scorecard · Updated 25 Oct 2026
Health score drivers
71Service reliability
75/100Incident and SLA performance
Weight 25% · Contribution 18.8
Delivery readiness
65/100Capacity milestones and delivery dependencies
Weight 25% · Contribution 16.3
Commercial confidence
73/100Contract continuity and renewal confidence
Weight 25% · Contribution 18.3
Stakeholder engagement
71/100Operational reviews and sponsor engagement
Weight 25% · Contribution 17.8
Playbook actions
0/2 complete| Action / playbook | Linked records | Owner / due | Progress |
|---|---|---|---|
Confirm executive sponsor and next capacity priorities Quarterly engagement | PB-platform-e-01 C-2014QBR-2026-Q4 | Tom Hughes 2026-11-06 | |
Prepare service, delivery and commercial review pack Quarterly engagement | PB-platform-e-02 C-2014QBR-2026-Q4 | Tom Hughes 2026-11-13 |
Contacts
Contact 6 , DC Strategy
Footprint
No halls yet
Activity
2026-10-01 Monthly ops review
Contracts & SOWs
| ID | Type | Title | Site | MW | End | Status |
|---|---|---|---|---|---|---|
| C-2014 | Master Agreement | Platform E APAC MSA | Southeast Asia | 0 | 2033-01-01 | Active |
Deals
| ID | Title | Stage | MW | kW/rack | Value |
|---|---|---|---|---|---|
| D-1047 | Campus Harbour-1 edge AI | Qualified | 30 | 60 | $300M |
Tickets
None
Risks & Issues
Open account registerNo risks or issues match this view.