Hyperscaler D
Public cloud · Owner Aiko Tanaka · Salesforce 001A000001oci
Customer success
Q4 2026 · Illustrative scorecard · Updated 25 Oct 2026
Health score drivers
64Service reliability
68/100Incident and SLA performance
Weight 25% · Contribution 17.0
Delivery readiness
58/100Capacity milestones and delivery dependencies
Weight 25% · Contribution 14.5
Commercial confidence
66/100Contract continuity and renewal confidence
Weight 25% · Contribution 16.5
Stakeholder engagement
64/100Operational reviews and sponsor engagement
Weight 25% · Contribution 16.0
Playbook actions
0/2 complete| Action / playbook | Linked records | Owner / due | Progress |
|---|---|---|---|
Confirm executive sponsor and next capacity priorities Quarterly engagement | PB-hyperscaler-d-01 C-2010QBR-2026-Q4 | Aiko Tanaka 2026-11-06 | |
Prepare service, delivery and commercial review pack Quarterly engagement | PB-hyperscaler-d-02 C-2010QBR-2026-Q4 | Aiko Tanaka 2026-11-13 |
Contacts
Contact 5 , Region Build Lead
Footprint
Japan East · Hall B35 MW · Air
Activity
2026-10-01 Monthly ops review
Contracts & SOWs
| ID | Type | Title | Site | MW | End | Status |
|---|---|---|---|---|---|---|
| C-2010 | Amendment | Campus East-1 power uplift amendment | Japan East | 10 | 2027-05-31 | Active |
Deals
| ID | Title | Stage | MW | kW/rack | Value |
|---|---|---|---|---|---|
| D-1048 | Sovereign cloud Campus East-1 | Negotiation | 20 | 30 | $190M |
Tickets
| ID | Title | Severity | Status |
|---|---|---|---|
| T-886 | UPS maintenance window approval | P2 | Open |
Risks & Issues
Open account registerNo risks or issues match this view.