Platform G

Platform · Owner Wei Chen · Salesforce 001A000001byt

Contracted Terms Open Items Portal preview New contract

MW contracted

85MW

ARR

$150M

Open deals

Open items

Health

Customer success

Q4 2026 · Illustrative scorecard · Updated 25 Oct 2026

Quarterly business review

Health score drivers

Service reliability

62/100

Incident and SLA performance

Weight 25% · Contribution 15.5

Delivery readiness

52/100

Capacity milestones and delivery dependencies

Weight 25% · Contribution 13.0

Commercial confidence

60/100

Contract continuity and renewal confidence

Weight 25% · Contribution 15.0

Stakeholder engagement

58/100

Operational reviews and sponsor engagement

Weight 25% · Contribution 14.5

Playbook actions

0/2 complete

Action / playbook	Linked records	Owner / due	Progress
Replace module and confirm stable cooling with site operations. Risk recovery	PB-platform-g-01 C-2009 RI-1004	Wei Chen 2026-10-25
Prepare service, delivery and commercial review pack Quarterly engagement	PB-platform-g-02 C-2009QBR-2026-Q4	Wei Chen 2026-11-13

Action / playbook

Linked records

Owner / due

Progress

Replace module and confirm stable cooling with site operations.

Risk recovery

PB-platform-g-01

C-2009 RI-1004

Wei Chen

2026-10-25

Prepare service, delivery and commercial review pack

Quarterly engagement

PB-platform-g-02

C-2009QBR-2026-Q4

Wei Chen

2026-11-13

Contacts

Contact 8 , Overseas DC Lead

Footprint

Southeast Asia · Hall A40 MW · Air

Activity

2026-10-01 Monthly ops review

Contracts & SOWs

ID	Type	Title	Site	MW	End	Status
C-2009	Lease	Campus Harbour-1 Hall A lease	Southeast Asia	40	2026-12-31	Active

Deals

ID	Title	Stage	MW	kW/rack	Value
D-1049	Campus Strait-1 recommender cluster	Lead	50	80	$520M

Tickets

ID	Title	Severity	Status
T-881	CRAH unit fault, Hall A row 12	P1	In progress

Risks & Issues

Open account register

ID / Type	Risk or issue	Account / Contract	Delivery references	Priority	Status	Owner / Due
RI-1004 Issue	Campus Harbour-1 cooling unit fault Replace module and confirm stable cooling with site operations.	Platform G C-2009	PRJ-SGP-OPS Sprint: SPR-24 Epic: EPIC-RELIAB-04 Work item: BUG-881	High	In progress	Wei Chen 2026-10-25