Regional Cloud J

Regional cloud · Owner Wei Chen · Salesforce 001A000001hwe

Contracted Terms Open Items Portal preview New contract

MW contracted

20MW

ARR

$34M

Open deals

Open items

Health

Customer success

Q4 2026 · Illustrative scorecard · Updated 25 Oct 2026

Quarterly business review

Health score drivers

Service reliability

53/100

Incident and SLA performance

Weight 25% · Contribution 13.3

Delivery readiness

43/100

Capacity milestones and delivery dependencies

Weight 25% · Contribution 10.8

Commercial confidence

51/100

Contract continuity and renewal confidence

Weight 25% · Contribution 12.8

Stakeholder engagement

49/100

Operational reviews and sponsor engagement

Weight 25% · Contribution 12.3

Playbook actions

0/2 complete

Action / playbook	Linked records	Owner / due	Progress
Confirm renewal decision-makers and commercial milestones Renewal readiness	PB-regional-j-01 C-2012C-2012	Wei Chen 2026-11-06
Prepare service, delivery and commercial review pack Quarterly engagement	PB-regional-j-02 C-2012QBR-2026-Q4	Wei Chen 2026-11-13

Action / playbook

Linked records

Owner / due

Progress

Confirm renewal decision-makers and commercial milestones

Renewal readiness

PB-regional-j-01

C-2012C-2012

Wei Chen

2026-11-06

Prepare service, delivery and commercial review pack

Quarterly engagement

PB-regional-j-02

C-2012QBR-2026-Q4

Wei Chen

2026-11-13

Contacts

Contact 11 , APAC Infrastructure

Footprint

Greater China · Hall B20 MW · Hybrid

Activity

2026-10-01 Monthly ops review

Contracts & SOWs

ID	Type	Title	Site	MW	End	Status
C-2012	Lease	Campus Bay-1 Hall B lease	Greater China	20	2027-01-01	Active

Deals

None

Tickets

ID	Title	Severity	Status
T-884	Monthly power report discrepancy	P3	Open

Risks & Issues

Open account register

No risks or issues match this view.